Ramza.org has partnered with reputed logistic partners for our logistic services, to ensure that all our products reach you in the best of conditions with no damages. We ensure you that we use packaging materials of the best quality, which is sourced from reliable vendors, and ensure thorough testing of package worthiness before using them for shipping and delivery of our products.

Shipping times on Ramza can range from 5 to 15 business days but are typically in the range of 4 to 10 business days. The exact Ramza shipping times depend on your country.

Standard Shipping Times

🇺🇸USA and 🇨🇦 Canada: 6 – 10 days

🇬🇧United Kingdom: 9 – 15 days

🇦🇺 Australia and 🇳🇿 New Zealand: 8 – 18 days

Other countries: 14 – 20 days

Processing Times

Orders can sometimes take 1-3 days to process after placing the order before shipping out.  We do not ship on weekends.

Where can I find my tracking number?

When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.

How does the delivery process work?

Once our system has processed the order that you have placed with us, your products are thoroughly inspected to ensure that they are in a perfect condition. After the products have been subjected to thorough inspection and on passing the final round of quality check, we pack and handover your products to our trusted logistic partner.

Our logistic partner will then deliver the products to you at the earliest possibility. In case, our logistic partner is unable to reach you at the shipping address or at the suitable time provided by you, then our logistic partner shall contact you to resolve the same.

Unexpected Delays

In some instances the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.

How long will it take for my order to reach me?

At the time of placing your order, depending on your shipping address, an estimated time of delivery would be shared with you. As we maintain inventory of all products that we sell on our Website,you can be rest assured that the products will be dispatched within 24 hours of you placing the order. We aspire to get your product delivered within 2-7 days of you placing your order with us depending on the geography you are ordering from to the shipping address mentioned at the time of placing your order but at times owing to unforeseen circumstances and delays, deliveries can take slightly longer. Please note that Ramza.org will try its level best to make sure that you receive your order as soon as possible but Ramza.orgis not liable for any delay in delivery by our logistics partner. 

NOTE: Due to COVID-19, it could be possible that the delivery of your products could be delayed. As such for the time being, we cannot commit on delivery timelines. We do request you to bear with us in the case of slight delays. As per safety protocols while we are currently accepting online orders to ship within India, due to changing nature of the situation, we reserve our right to pause deliveries at any time if so warranted.

What time of the day will my order be delivered?

Our logistic partner will make sure to give you a call before delivering the product at the shipping address provided by you at the time of placing your order with us. Please make sure you are available to receive the calls as usually after 3 (three) failed attempts of trying to deliver the products at the shipping address mentioned, the product shall be returned to our warehouse. 

Delivery Information

If no one is available at the address when the delivery of your products is attempted, our logistic partner will make 2 (two) more delivery attempts subsequently. Please note that you can contact our Customer Services hotline for rescheduling the delivery date and we shall try to accommodate your request to the best of our abilities. If the aforementioned 3 delivery attempts are unsuccessful, our logistic partner will return your package to us

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Visit Us

128-21, Macheon 1(il)-dong, Songpa-gu, Seoul, South Korea

Email: Contact@ramza.org


Monday – Friday
09:00 am – 10:00 pm
Saturday – Sunday – Closed


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